All Collections
FAQs
Will the lead retrieval app work offline?
Will the lead retrieval app work offline?
Daniel Murphey avatar
Written by Daniel Murphey
Updated over a week ago

It's important for you and your team to capture, view, and keep track of all the key moments and interactions with your leads, even when you don't have a stable internet connection. For that reason, the Lead Retrieval by Webex Events app works offline!

In offline mode, there are several aspects of the app that won't work until an internet connection is reestablished:

  • QR code scanning - Simply use the keyboard icon at the top of the QR scanning screen to manually enter lead information.

  • Lead syncing - Leads you add won't appear to other members of your team.

  • Metrics

  • Staff invites

  • Profile photos and Photo Attachments

  • Settings - Most app settings, aside from Camera Options, will be unavailable.

Did this answer your question?